Continuous Improvement

Continuous Improvement is the never-ending commitment to improving overall business operations through employee involvement and applying proven techniques to reduce waste and increase process efficiency and quality. While there are many methods and approaches synonymous with the term Continuous Improvement, perhaps the most commonly referenced is Dr. W. Edward Deming’s PDCA (Plan-Do-Check-Act) Cycle. This method focuses on a 4-step approach to evaluating, planning, changing and validating process improvement efforts.